Send Automated Whatsapp Message with Salesforce Flow and Twilio Integration
In today’s fast-paced business environment, effective communication is the key to success. With the integration of Salesforce Flow and Twilio, we’ve revolutionized the way organizations connect with their customers on WhatsApp.
Our solution empowers businesses to streamline and automate their messaging processes, saving valuable time and resources. By seamlessly integrating Salesforce Flow and Twilio, we’ve made it possible for businesses to send personalized, automated WhatsApp messages directly from their Salesforce CRM.
Let’s see how to set up sending automated messages with Salesforce.
Step 1: Follow the steps in our previous blog.
Step 2: Create a TwilioCalloutHelper class for making callouts with future methods. You need to perform Callout in the future method so your callout and DML will be in a different transaction.
Step 3: Create the WpTwilioServiceFlow class and use it in the invocable method. The invocable actions approach enables the development of custom code and the packaging of such actions into components for declarative tools like Flow.
Step 4: Create your Salesforce flow. Set entry criteria. Fill in the required fields by selecting the Action you created.
Step 5: Test your flow and send automated WhatsApp messages 💥
Join the ranks of businesses that have already experienced the benefits of this integration. Elevate your customer communication strategy, boost efficiency, and drive growth with automated WhatsApp messaging through Salesforce Flow and Twilio. It’s time to take your customer engagement to the next level.
Contact Us today and unlock the power of enhanced communication.
Contact
Author: Ibrahim Onceler